Privacy policy
TENTOZS Privacy Policy
This Privacy Policy describes how TENTOZS (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.
1. PERSONAL INFORMATION WE COLLECT When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Order Information: We collect name, billing address, shipping address, payment information (processed via Shopify Payments or PayPal), email address, and phone number.
Device Information: We collect IP address, browser version, and time zone via Cookies and Pixels.
2. SHARING PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
Shopify: We use Shopify to power our online store.
Payment Processors: We use PayPal and Shopify Payments to process transactions securely.
Couriers: We share your delivery details with UK courier services and pallet delivery providers to fulfill your orders.
3. BEHAVIOURAL ADVERTISING & RETARGETING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes Retargeting Ads through Google and Meta (Facebook/Instagram). You can opt-out of targeted advertising by visiting:
Google: https://www.google.com/settings/ads/anonymous
Facebook: https://www.facebook.com/settings/?tab=ads
4. YOUR RIGHTS (GDPR) If you are a resident of the United Kingdom, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
5. COOKIES A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
6. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
TENTOZS Email: support@tentozs.co.uk
Address: 74 Walwyn Rd, Charlton, SN9 9BU, United Kingdom
Phone: +44 70 8400 6557